 |
Reserve now and SAVE up to 5% off regular rates! Offer ends 31st Jan 2008. Found a better rate? Call us and we'll sort it. |
| Home | |
| Buy your dream villa | |
| Calabay Park | |
| Emerald Island | |
| Highgrove | |
| FAQs | |
| Car hire | |
| Attraction tickets | |
| Prices | |
| Enquiries & Bookings | |
| Terms & Conditions |
| Frequently asked questions |
Below are a list of the most frequently asked questions that we receive from our guests. To see the answer to the question, simply click on the question, and the page will scroll to the answer. Of course, if your specific question can't be found below, we'll be happy to answer it individually. To ask a different question by email, Contact Us and we'll respond within 24 hours. 1. What do I need to bring with me to my vacation home? Each Studio10uk vacation rental property has been carefully furnished and equipped to ensure that you have a terrific vacation. Amenities included in every property that we provide to guests are:
There may be other features and amenities provided. 2. What will the weather be like when we arrive? While we can't guarantee exactly what the weather will be like when you stay at a Studio10uk property, we do have a pretty clear idea of how the weather will be for the period that you stay, based on the monthly averages kindly provided by the Weather Channel.
3. How does Studio10uk grade its homes? Studio10uk uses a rating system to grade the properties that we manage. This gives a simple and easily recognized method of determining which home you want to stay in. All of our properties are 4 star vacation rental homes and are probably unequalled and all offer incredible quality at affordable prices. 4. How does Studio10uk price it's vacation homes? Quality, quality, quality. Unlike other management companies, some travel agents and tour operators, Studio10uk allow and encourage you to select the vacation home that perfectly matches your needs and budget. Because we allow you to select the villa of your choice, Studio10uk has to be certain that you'll be happy and satisfied with the property that you stay in every time. We thoroughly clean and inspect the villas after every stay, and our owners agree to our maintaining their homes in the peak of condition at all times, so they accept the additional costs involved. Quite simply, we don't use 'stock' homes that have problems like other companies. Each of our properties has to be in 'tip-top' condition before we'll rent them to guests. Even then, Studio10uk rental property rates are only a fraction of the cost of staying at one of the Theme Park resorts, which are comparable in quality - but can never compare with ease of access, privacy and space! 5. When should I take pool heat as an option/are the pools heated? Many of the Studio10uk property owners opt to include the cost of pool heat within their rental charges - so you don't have to pay a separate fee. Some Studio10uk properties offer pool heat as a separate chargeable option, which is clearly shown on the price grid for each property. Pool heat is not inclusive on these properties. We recommend that pool heat is chosen (if you intend to use the pool) between October and May. Pool heat is preset to the desired temperature for that particular property and cannot be adjusted. A pool blanket is provided as standard on heated pools, which should cover the pool when not in use to retain the heat (especially overnight!). All properties that have pool heat as an option show the charge on the pricing grid on the property description page. Please note that, in extreme weather conditions (below 55°F), electrically heated pools will not operate. While we take every precaution to ensure that pools are heated as specified, weather conditions may (rarely) affect the temperature of the pool. Please see the Terms and Conditions page for more details concerning Pool Heat charges. 6. Is Maid Service included in the price? Studio10uk properties are rented to guests on a "Self-catering" basis. Each and every Studio10uk property is cleaned on departure of every guest party, and inspected prior to your arrival. For your convenience and hygiene, each home is provided with a dishwasher, washing machine, dryer, mop, brush and pan for maintaining the property cleanliness during your stay. All homes are treated regularly for insects, and the pools are treated to maintain their cleanliness. Some guests that stay for a longer period (over 10 days) request a mid-term clean, which can be arranged in advance through our office for a standard fee. 7. When do I pay the deposit/final payment/security deposit? A full set of our terms and conditions of rental can be found by clicking here. In brief, your deposit payment is due at the time of booking, to confirm and hold the reservation. Final payment of all rentals, options, and taxes are due 90 days prior to the arrival date. The Accidental Damage Waiver is due at the time of your final payment. 8. How close is my vacation rental property to Disney? To help you decide which of our fabulous properties is right for your family vacation, Studio10uk provide information about the proximity of your property to the major attractions in Kissimmee and Florida. On the Calabay Parc section property description page, that you reach from the search results page, you will find a description of the property and its location, miles to Disney or nearest attraction center. Studio10uk has selected a fixed point on Disney property to help us to accurately calculate the number of miles to all vacation homes consistently. The actual mileage to your specific home may differ slightly, owing to the direction taken to reach that point. 9. Is there a phone at the property? How does it work? All Studio10uk properties are equipped with at least one phone for outgoing and incoming calls. Our arrival pack provides the telephone number of the property that you are staying at for your use. When requested, we can provide the telephone number of the property that you are staying at one week before arrival, so that you can let family, friends and work know where you can be contacted (do you really want to do that?). All telephones in every property use the FREECALL system. The system allows you to make free local calls. 10. How do I book my vacation villa through Studio10uk? Please see the How to Book page accessible via this link or select How to Book from the guest menu. 11. What is Construction Discount? The Construction Discount is offered by Studio10uk™ against each property where there is current building work in progress within 300 feet (91.44 metres) of the property (in any direction) that may possibly affect your stay. The discount is shown and deducted automatically from the on-line quotation, or will be explained verbally when making a telephone reservation. The company has sole discretion as to the dates when this discount will be applied, and the extent of the construction, i.e., the company will determine if the discount applies. Guests who choose to book this property will receive the Construction Discount as the sole compensation for any inconvenience caused. No further compensation, moves to different properties, or other remedies will be offered to the guest. In many cases, the construction works nearby will not effect your vacation stay at the property, but the Studio10uk™ policy is designed to advise guests prior to arrival of such potential for inconvenience. |
||||||||||||||||||||||||
| © Studio10uk 2004. Privacy Policy | design by mypurple media |